Customers, internal or external for that matter, regularly ask for one thing , imagine another and actually need a third. How can a developer defend oneself before such customers ? Use this; really.
- Please tell me what is expected of this product. Better yet draft it on a napkin.
- I have limited telepathy which decreases exponentially by distance. Please communicate succinctly via other means.
- I did not think of the other 400 possibilities you could have used because my creativity is limited by my imagination. I never imagined this, or that for that matter.