Dev. Defense

Customers, internal or external for that matter, regularly ask for one thing , imagine another and actually need a third. How can a developer defend oneself before such customers ? Use this; really.

  1. Please tell me what is expected of this product. Better yet draft it on a napkin.
  2. I have limited telepathy which decreases exponentially by distance. Please communicate succinctly via other means.
  3. I did not think of the other 400 possibilities you could have used  because my creativity is limited by my imagination. I never imagined this, or that for that matter.
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